If you’re not fully satisfied after taking the test, we’ll make it right by rechecking your eyes for free. If you have already purchased glasses and/or contacts using Opternative’s prescription, we will check your visual performance using those new glasses or contacts. Most optical retailers will honor remaking lenses and switching out contact lenses if a prescription does, in fact, change. If we are still unable to meet your expectations, we will refund you the cost of the Opternative test. It’s as simple as that.